Issue 3July 2019

Your Governors at Work

Three times a year governors meet with our senior management teams at Divisional Reference Group meetings.  The meetings give governors the chance to ask questions about the Trust's performance. They start around a meeting table then move on to a visit to meet CHFT staff and find out more about the services and care we provide.

Governors have recently visited the following areas:

  • The acute floor at CRH where they were able to hear first hand about the improvements for patients, and staff, since the floor was created 12 months ago; 

  • Lister Lane Surgery to meet the community division's Quest Matrons (who work with nursing homes to prevent admissions to hospital which is better for patients);

  • Our gynaecology and maternity services at CRH;

  • The Endoscopy Unit at HRI, which earlier this year pulled out all the stops to achieve JAG accreditation (which confirms that our endoscopy services are high-quality, safe and appropriate).

Governors tell us they find the visits fascinating and they are always blown away by how dedicated staff are, and how passionate they are about providing the best possible, compassionate care for our patients.

Governors are also involved with interviews for senior staff at CHFT - consultants, senior nurses and senior managers - and this ensures that the candidates are assessed from a lay person's perspective as well as a professional one.

One of the main functions of the Council of Governors is to hold the Board to account (through the Non-exec Directors) for the performance of the Trust, so to help them to do this we have governor representatives on all of our Board's sub-committees, such as Finance and Performance, Quality and Nominations and Remuneration.

Governors also get involved in many other smaller projects - from food tasting (more popular with some than with others!), helping us with our annual PLACE (patient led assessment of the care environment) to helping us redesign toilet blocks!

If you would like to know more about the governor role, please visit our website - click here

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Vanessa Henderson is our Membership and Engagement manager.

Contact her on 01484 347342 or email her at
This newsletter has been compiled jointly by the Membership Office and the Trust’s Communications team.